Terms of Service

Last updated: September 2026

These terms govern your use of the services and website of Central KY Small Engine Repair ("we", "us"), owned and operated by WiseDevLabs, LLC. By requesting service, booking online, or contacting us, you agree to these terms.

Services

We provide mobile small engine repair and field service. Submitting a request — online or by phone/text — is a request to be contacted; it does not confirm an appointment, a price, or a completion time until we reach out to you directly.

Messaging program (calls & texts)

When you provide your phone number and choose to be contacted by phone or text, you consent to receive service-related communications from Central KY Small Engine Repair about your request and any work we do for you — for example, appointment confirmations and reminders, "technician on the way" updates, "your repair is complete" notices, and follow-up or review requests.

These are transactional messages — we do not send marketing or promotional texts through this program.
Message frequency varies based on the status of your service.
Message and data rates may apply.
Reply STOP at any time to opt out of text messages. Reply HELP for help.
Carriers are not liable for delayed or undelivered messages.

No mobile information or SMS opt-in consent will be shared with or sold to third parties or affiliates for marketing or promotional purposes.

Diagnostic, repair & equipment condition policy

Diagnostic assessments

Central KY Small Engine performs diagnostics and makes repair recommendations based on the equipment's condition, symptoms, testing results, and information reasonably available at the time of service. A diagnostic assessment or repair recommendation is a professional opinion and does not guarantee that another technician, repair facility, or equipment owner will reach the same conclusion or use the same repair method.

Seized, corroded, damaged or unserviceable components

Older equipment may contain seized, rusted, corroded, previously damaged, or otherwise difficult-to-remove components. Central KY Small Engine may decline to continue a repair when further disassembly, heat, force, cutting, prying, or other removal methods could reasonably risk damage to the engine, crankshaft, seals, transmission, frame, wiring, or other components.

Stopping a repair under these circumstances does not mean that repair is physically impossible. It means that Central KY Small Engine has determined that continuing the repair using reasonable service methods presents an unacceptable risk of additional damage or expense.

Repair vs. replacement recommendations

When requested, Central KY Small Engine may provide an opinion regarding whether continued repair appears economically reasonable based on factors including equipment age, condition, estimated repair costs, parts availability, and apparent value.

Recommendations to repair, replace, sell, trade, or retire equipment are advisory only. The equipment owner remains solely responsible for deciding whether to repair, retain, sell, trade, scrap, or otherwise dispose of the equipment and for determining or accepting any sale or purchase price.

No guarantee of economic repairability

A recommendation that Central KY Small Engine does not advise continuing a repair does not represent a guarantee that the equipment cannot be repaired by another person using different methods, equipment, parts, or accepting different levels of risk or expense.

Attempted repairs & charges

Diagnostic time, labor, service calls, parts, and other expenses incurred while attempting a repair may remain chargeable even when the repair cannot be completed. Charges will be based on the customer's authorized work and Central KY Small Engine's applicable rates and policies.

Warranty on our work

Central KY Small Engine warrants the workmanship of the repairs we perform for 14 days from the date service is completed. If the original problem returns within that period and it is related to the work we performed, we will return and re-service the equipment.

What is covered. Our labor and workmanship on the specific repair we performed.
Parts are separate. The part itself is covered by its manufacturer or supplier, on their terms and for their period. This 14-day warranty covers our workmanship, not the part.
Return visits. We will return and re-service covered work at no charge for our labor. If we determine the problem is not related to the work we performed — a separate or pre-existing fault, a new failure, a fuel or contamination issue, or neglect, misuse, or damage by the equipment owner — a service call will be charged at our applicable rates, along with any additional parts and labor.
Not covered. Routine maintenance and normal wear items, damage from continued operation after a fault appears, and any work performed on the equipment by someone else after our service.
Making a claim. Call or text us at (270) 734-9269 within the 14-day period and describe the problem so we can schedule a return visit.

Parts supplied by us but installed by someone else

You may order parts from Central KY Small Engine as part of a service call or as a standalone parts request. When we supply a part but do not perform the installation ourselves — whether you install it, another shop installs it, or anyone else does — the following applies.

No installation or workmanship warranty. Our 14-day workmanship warranty covers only work performed by Central KY Small Engine. A part we did not install carries no labor or workmanship warranty from us.
Part warranty is the manufacturer's. Any warranty on the part itself is provided by its manufacturer or supplier, on their terms and for their period. We pass through whatever coverage they offer, but we do not extend, guarantee, or assume it.
No responsibility for damage or loss. Central KY Small Engine assumes no responsibility or liability for damage to the part, the equipment, or other property, or for injury, downtime, or other loss arising from a part we supplied but did not install. This includes damage caused by improper installation, incorrect adjustment or torque, missing or reused hardware, unrelated or pre-existing conditions, and continued operation of the equipment after a fault appears.
Fitment is based on what you tell us. We select parts using the make, model, serial, spec, and type numbers you provide. Please confirm the part matches your equipment before installing it — once a part has been installed it generally cannot be returned.
Returns. Uninstalled parts may be returned subject to our supplier's return policy and any restocking fee. Special-order, electrical, and fuel-system parts are frequently non-returnable once ordered.
Diagnosis does not transfer. If we recommended a part based on a diagnostic assessment, that recommendation is a professional opinion as described above. Supplying a part is not a guarantee that it will resolve the symptom, particularly where we have not been able to complete or verify the repair ourselves.

If you would like the part and the labor covered together, ask us to install it. Parts installed by Central KY Small Engine are covered by our 14-day workmanship warranty and our normal service terms.

Your information

How we handle the information you provide is described in our Privacy Policy.

Contact

Questions about these terms? Call or text us at (270) 734-9269 or email contact@centralkysmallengine.com.